1, Does All Items Are FREE SHIPPING?
YES, All items on our store is Free Shipping! (Except low price of Sale items for the price of 0.0$ - 4.99$, shipping has to be paid for those items).
2, Shipping, Fulfillment & Tracking / When I will get my Items?
We Ship Internationally (Almost every where!).
Orders are usually processed and shipped out within 1-5 B. days after order placement.
Shipping notifications are sent out via email after order is shipped, with a tracking # (of the courier), which allows you to locate your order status.
Most Of the items are sent from Asia. Delivery times may be longer around major holidays.
Every item has different ETA, Before purchase please check the bottom of the page, there you will find the estimated time of arrival for that item.
Most shipments (US), will be "ePacket", that has collaboration with USPS. This shipments will take 10-15 B. days to USA only. Other countries probably will take 20-30 B. days.
This shipments can be tracked on our website page called "Order Status". You can click it on the top of home page.
Info will be available after 1-7 B. days from day of shipping, please be patience with that.
**Address provided is the customer responsibility ONLY!
Please provide with most detailed address info. Wrong Address or address locations that has issues with Post services delivery, will be full customer responsibility.
We will not refund for delayed/undelivered shipments on this cases,
Thanks for understanding.
3, How can I Pay?
You can pay by: PayPal Or Credit Card.
No Pay Pal account needed for c. card payment, use the PayPal Checkout, You will be transferred for a secure PayPal page - Click below On The "Pay Debit Or Credit Card" Button, then just fill up your personal and c. card details.
4, How Secure is your store?
Our store is powered by Shopify. Shopify is certified Level 1 PCI DSS compliant. More than that, all store traffic is securely encrypted with SSL, Checkout the "Lock" symbol on the web address line.
As well for our payments methods which are: PayPal
5, Do I need an account, to purchase from this store?
No, you are not required to create or have an account to purchase from our store, You just need to fill up your shipping Address info on Checkout. However, if you already have an account, you may use it on your next purchases. Just please, make sure all your contact info is updated to avoid any issues...
6, Exchange & Return Policy
We want to ensure you're happy and you receive nothing but quality products, from The Glamoroushop.com Shop.
We cannot refund items damaged during the shipping process. In this event, you must file a claim with the carrier. We offer a full refund (excluding original shipping cost) or an exchange on damaged or blemished items.
If there is something wrong with your order?: wrong size, wrong item, or if your goods are in any way damaged, defective or blemished, when you receive them. Then, please do not hesitate to contact us about replacement within 7 days, of your received delivery.
Size issues items might requested to be shipped back to our office In China, shipping cost will be paid by customer.
Items can be returned, Only 30 days after being received!
Email us at firstname.lastname@example.org, Please include: order number, order details and pictures that shows the problem, if possible.
If customer service offers a coupon to compensate your first order, the next order with this coupon applied on, will not be returnable or exchangeable, only the part of the payment that's exceeding the coupon value, can be refundable.
Reshipped items for size issues will not be refundable as well.
We will do our best to make you happy & satisfy. We will provide you with instructions for returns, if needed.
We value your privacy, and we will never sell or distribute your personal information for any reason.
8, How can I contact you?
You can contact us by leaving us an email on: email@example.com Or just click the "Contact Us" link in the bottom of any page and fill up the details.
9, What if I want to cancel my order?
Order cancels will be possible with in 24 hours post purchase, ONLY!.
Please notify us at our email: firstname.lastname@example.org, As Soon As Possible!.
We will not be able to refund orders after 24H of purchase. Since, orders might be already shipped or transferred to our fulfillment suppliers.
Thank for understanding!.
10, Do You Provide Wholesale Services?
Yes, We do! For more information please contact us at: SERVICE@GLAMOROURSHOP.COM